Safari is broken...

Ever since upgrading to 10.3.2 (we all make mistakes) Safari won't work.
I've binned it all and reinstalled a freshly downloaded copy but no
luck. It launches, tries to load the home page for about 10 or 15
seconds, while the beachball rolls, and then dissapears. The crash
message appears a few seconds later.

Irritatingly, Explorer is working fine, but I want Safari back. Even
more irritatingly, I did an identical upgrade on my desktop machine and
Safari works fine. Grrr.

Any ideas about how I can mend Safari?

Andrew Hickley wrote:
> Ever since upgrading to 10.3.2 (we all make mistakes) Safari won't work.
> I've binned it all and reinstalled a freshly downloaded copy but no
> luck. It launches, tries to load the home page for about 10 or 15
> seconds, while the beachball rolls, and then dissapears. The crash
> message appears a few seconds later.
>
> Irritatingly, Explorer is working fine, but I want Safari back. Even
> more irritatingly, I did an identical upgrade on my desktop machine and
> Safari works fine. Grrr.
>
> Any ideas about how I can mend Safari?

You might try trashing Safari's prefs and making sure you haven't
switched off any fonts that it relies on. I think Times and Helvetica
are possible culprits.

=:~)

--
"The day Microsoft makes something that doesn't suck is probably the day
they start making vacuum cleaners." - Ernest Jan Plugge

news at cdss dot fsnet dot co dot uk

Andrew Hickley wrote:
>
> Any ideas about how I can mend Safari?

trash the prefs? I mean the .plist.

--
Richard P. Grant 0x5F9559B1 MRC Lab of Mol Biol
rpg 'at' mrc-lmb.cam.ac.uk http://www.rg-d.com/BioLOG/

Aha! no wonder mine doesn't taste of aluminium... - Bella Jones

> > Any ideas about how I can mend Safari?
>
> You might try trashing Safari's prefs and making sure you haven't
> switched off any fonts that it relies on. I think Times and Helvetica
> are possible culprits.

Thanks but no luck so far. All fonts are on (according to Font Book) and
trashing the prefs makes no difference. Interestingly (well, fairly) the
Help application is broken too. Crashes after a few seconds... I wonder
whether a reinstall would help?

Andrew Hickley <amh67@cam.ac.uk> wrote:

> > > Any ideas about how I can mend Safari?
> >
> > You might try trashing Safari's prefs and making sure you haven't
> > switched off any fonts that it relies on. I think Times and Helvetica
> > are possible culprits.
>
> Thanks but no luck so far. All fonts are on (according to Font Book) and
> trashing the prefs makes no difference. Interestingly (well, fairly) the
> Help application is broken too. Crashes after a few seconds... I wonder
> whether a reinstall would help?

you shouldn't _really_ need to re-install the system, if that's what you
mean. Have done the usual things, repair permissions, etc? also, what
else have you installed recently? software conflicts of the type one had
in OS 9 aren't supposed to happen but they still do, I have had an
instance or two of this recently, in one case with similar symptoms
(program trying to start and promptly bombing out) and removing some
utility I had recently installed cured it



--
flavio matani
guitar tuition and performing
homepage.mac.com/flavio_matani/guitar/

> you shouldn't _really_ need to re-install the system, if that's what you
> mean. Have done the usual things, repair permissions, etc? also, what
> else have you installed recently? software conflicts of the type one had
> in OS 9 aren't supposed to happen but they still do, I have had an
> instance or two of this recently, in one case with similar symptoms
> (program trying to start and promptly bombing out) and removing some
> utility I had recently installed cured it

Err... I don't think I've installed anything since the system upgrade
(10.2.8 to 10.3.2), but Safari hasn't worked since the upgrade.

On a subtly different note, would anyone like to define what the "usual
things" are to try when things go wrong. Back in those happy 9.x days, I
would (in no particular order) zap the PRAM, rebuild the desktop,
increase the memory allocation, reinstall the system/application, resort
to Norton, etc. etc. In the brave new workd of X, I'm no longer so
confident. Any thoughts?

Andrew Hickley wrote:

>>you shouldn't _really_ need to re-install the system, if that's what you
>>mean. Have done the usual things, repair permissions, etc? also, what
>>else have you installed recently? software conflicts of the type one had
>>in OS 9 aren't supposed to happen but they still do, I have had an
>>instance or two of this recently, in one case with similar symptoms
>>(program trying to start and promptly bombing out) and removing some
>>utility I had recently installed cured it
>
>
> Err... I don't think I've installed anything since the system upgrade
> (10.2.8 to 10.3.2), but Safari hasn't worked since the upgrade.
>
> On a subtly different note, would anyone like to define what the "usual
> things" are to try when things go wrong. Back in those happy 9.x days, I
> would (in no particular order) zap the PRAM, rebuild the desktop,
> increase the memory allocation, reinstall the system/application, resort
> to Norton, etc. etc. In the brave new workd of X, I'm no longer so
> confident. Any thoughts?

I bet the iTunes store wont work either, and mail.app ? ... they all use
the Apple HTML rendering libary which might be broken. On windows they
call it mshtml.dll - i suspect on a Mac it's called better like "Apple
HTML Libary" Reinstalling OS X seems a bit OTT, as you might be able
to restpre this file/framework - if it is indeed the problem.

Marc wrote:

> I bet the iTunes store wont work either, and mail.app ? ... they all
> use the Apple HTML rendering libary which might be broken. On windows
> they call it mshtml.dll - i suspect on a Mac it's called better like
> "Apple HTML Libary"

Webcore.framework

--
Woody
Alienrat Design Ltd
www.alienrat.com