View Full Version : DVD Won't Enter, Won't Exit


Charles \Stretch\ Ledford
04-18-2006, 12:47 AM
Greetings, all. Long time no see.

I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
but it seems not to have mounted in the drive. The disk is just barely
too far inside the machine to reach. It's not visible from the outside
at all. I've gently tried to insert a second disk, hoping to push the
first one all the way in, but it won't budge.

I tried restarting the computer with the eject key depressed, and heard
the drive trying to eject something, but, again, the disk didn't seem to
move.

Any ideas, short of reaching in there with a pair of tweezers and trying
to pull the thing out?

Thanks so much.

--
Charles "Stretch" Ledford
STRETCH PHOTOGRAPHY
"North America and the Entire World"
http://NOstretchSPAMphotography.com

Stew
04-18-2006, 01:36 AM
Charles "Stretch" Ledford wrote:

> Greetings, all. Long time no see.
>
> I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
> but it seems not to have mounted in the drive. The disk is just barely
> too far inside the machine to reach. It's not visible from the outside
> at all. I've gently tried to insert a second disk, hoping to push the
> first one all the way in, but it won't budge.
>
> I tried restarting the computer with the eject key depressed, and heard
> the drive trying to eject something, but, again, the disk didn't seem to
> move.
>
> Any ideas, short of reaching in there with a pair of tweezers and trying
> to pull the thing out?
>
> Thanks so much.
>

A lot of iMac G5s have the DVD drive slightly out of alignment with the slot
on the case. Some seem to think this is caused by warpage because the iMac
G5 runs way too hot. Personally, I think it's just poor quality control. A
quick search of the web will confirm this common problem. The solution?
Grab the edge of the disk with a pair of tweezers and pull it out.

Gotta love that Apple quality. lol!

MuahMan
04-18-2006, 01:42 AM
www.dell.com

Mayor of R'lyeh
04-18-2006, 03:43 AM
On Tue, 18 Apr 2006 00:47:07 GMT, "Charles \"Stretch\" Ledford"
<NstretchO[at]SPstretchphotographyAM.com> wrote:

>Greetings, all. Long time no see.
>
>I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
>but it seems not to have mounted in the drive. The disk is just barely
>too far inside the machine to reach. It's not visible from the outside
>at all. I've gently tried to insert a second disk, hoping to push the
>first one all the way in, but it won't budge.
>
>I tried restarting the computer with the eject key depressed, and heard
>the drive trying to eject something, but, again, the disk didn't seem to
>move.
>
>Any ideas, short of reaching in there with a pair of tweezers and trying
>to pull the thing out?
>
>Thanks so much.

At this point you're probably going to have to remove the drive and
open it up to get both disks out without screwing up something.




--
I am so old that I can remember when other people's
achievements were considered to be an inspiration,
rather than a grievance.

Thomas Sowell

quietguy
04-18-2006, 03:59 AM
Try to get gravity to help - tip the Mac on its side, with the slot down,
and eject and shake gently - might do the trick.

David

Charles \"Stretch\" Ledford wrote:

> Greetings, all. Long time no see.
>
> I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
> but it seems not to have mounted in the drive. The disk is just barely
> too far inside the machine to reach. It's not visible from the outside
> at all. I've gently tried to insert a second disk, hoping to push the
> first one all the way in, but it won't budge.
>
> I tried restarting the computer with the eject key depressed, and heard
> the drive trying to eject something, but, again, the disk didn't seem to
> move.
>
> Any ideas, short of reaching in there with a pair of tweezers and trying
> to pull the thing out?
>
> Thanks so much.
>
> --
> Charles "Stretch" Ledford
> STRETCH PHOTOGRAPHY
> "North America and the Entire World"
> http://NOstretchSPAMphotography.com

Jim Polaski
04-18-2006, 04:15 AM
In article <NstretchO-F4883E.20570017042006[at]news.east.earthlink.net>,
"Charles \"Stretch\" Ledford" <NstretchO[at]SPstretchphotographyAM.com>
wrote:

> http://NOstretchSPAMphotography.com

Nice Photography.

--
Regards,
JP
"The measure of a man is what he will do while
expecting that he will get nothing in return!"

Jim Polaski
04-18-2006, 04:23 AM
In article <NstretchO-F4883E.20570017042006[at]news.east.earthlink.net>,
"Charles \"Stretch\" Ledford" <NstretchO[at]SPstretchphotographyAM.com>
wrote:

> Greetings, all. Long time no see.
>
> I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
> but it seems not to have mounted in the drive. The disk is just barely
> too far inside the machine to reach. It's not visible from the outside
> at all. I've gently tried to insert a second disk, hoping to push the
> first one all the way in, but it won't budge.
>
> I tried restarting the computer with the eject key depressed, and heard
> the drive trying to eject something, but, again, the disk didn't seem to
> move.
>
> Any ideas, short of reaching in there with a pair of tweezers and trying
> to pull the thing out?
>
> Thanks so much.

You haven't said where you are, but a trip to the Genius Bar at an Apple
store would probably rectify the problem and avoid damaging the computer.

The G5 iMac is quite easy to disassemble. Several screws on the back and
it comes apart and the drives and components are modular. You might be
able to get the drive out and remove the disks with out damage.

Have you also tried holding down the mouse as you startup the iMac? If
you've hit apple+e to eject, doing the mouse thing shouldn't do any
damage that hasn't already been done.

If all this doesn't work, I'd try gently pulling on one disk, then the
other with the power off. One should come out, then you could eject the
other on startup with the mouse held down.

--
Regards,
JP
"The measure of a man is what he will do while
expecting that he will get nothing in return!"

Charles \Stretch\ Ledford
04-18-2006, 11:00 AM
In article <jpolaski-A3ED36.23232817042006[at]netnews.comcast.net>,
Jim Polaski <jpolaski[at]NOSPMync.net> wrote:

> In article <NstretchO-F4883E.20570017042006[at]news.east.earthlink.net>,
> "Charles \"Stretch\" Ledford" <NstretchO[at]SPstretchphotographyAM.com>
> wrote:
>
> > Greetings, all. Long time no see.
> >
> > I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
> > but it seems not to have mounted in the drive. The disk is just barely
> > too far inside the machine to reach. It's not visible from the outside
> > at all. I've gently tried to insert a second disk, hoping to push the
> > first one all the way in, but it won't budge.
> >
> > I tried restarting the computer with the eject key depressed, and heard
> > the drive trying to eject something, but, again, the disk didn't seem to
> > move.
> >
> > Any ideas, short of reaching in there with a pair of tweezers and trying
> > to pull the thing out?
> >
> > Thanks so much.
>
> You haven't said where you are, but a trip to the Genius Bar at an Apple
> store would probably rectify the problem and avoid damaging the computer.
>

Thanks, Jim... I already have an appt. this morning. I'll letcha know
how it goes... Peace-

--
Charles "Stretch" Ledford
STRETCH PHOTOGRAPHY
"North America and the Entire World"
http://NOstretchSPAMphotography.com

Charles \Stretch\ Ledford
04-18-2006, 11:02 AM
In article <jpolaski-795995.23155217042006[at]netnews.comcast.net>,
Jim Polaski <jpolaski[at]NOSPMync.net> wrote:

> In article <NstretchO-F4883E.20570017042006[at]news.east.earthlink.net>,
> "Charles \"Stretch\" Ledford" <NstretchO[at]SPstretchphotographyAM.com>
> wrote:
>
> > http://NOstretchSPAMphotography.com
>
> Nice Photography.


welll... :)

thankyuhvurmuch...

--
Charles "Stretch" Ledford
STRETCH PHOTOGRAPHY
"North America and the Entire World"
http://NOstretchSPAMphotography.com

Charles \Stretch\ Ledford
04-18-2006, 11:04 AM
In article <i0o842puuu3tec480iom989m7cptrb812f[at]4ax.com>,
Mayor of R'lyeh <ev515o[at]hotmail.com> wrote:

> On Tue, 18 Apr 2006 00:47:07 GMT, "Charles \"Stretch\" Ledford"
> <NstretchO[at]SPstretchphotographyAM.com> wrote:
>
> >Greetings, all. Long time no see.
> >
> >I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
> >but it seems not to have mounted in the drive. The disk is just barely
> >too far inside the machine to reach. It's not visible from the outside
> >at all. I've gently tried to insert a second disk, hoping to push the
> >first one all the way in, but it won't budge.
> >
> >I tried restarting the computer with the eject key depressed, and heard
> >the drive trying to eject something, but, again, the disk didn't seem to
> >move.
> >
> >Any ideas, short of reaching in there with a pair of tweezers and trying
> >to pull the thing out?
> >
> >Thanks so much.
>
> At this point you're probably going to have to remove the drive and
> open it up to get both disks out without screwing up something.

My thoughts also, if the genii at the genius bar can't help... I've had
the iMac opened up once, but only to check that the airport antenna was
hooked up properly...

Is taking apart that drive a DIY job for a rank amateur? (Again, just
in case the genius bar can't help...)

--
Charles "Stretch" Ledford
STRETCH PHOTOGRAPHY
"North America and the Entire World"
http://NOstretchSPAMphotography.com

Mayor of R'lyeh
04-18-2006, 05:11 PM
On Tue, 18 Apr 2006 11:04:56 GMT, "Charles \"Stretch\" Ledford"
<NstretchO[at]SPstretchphotographyAM.com> wrote:

>In article <i0o842puuu3tec480iom989m7cptrb812f[at]4ax.com>,
> Mayor of R'lyeh <ev515o[at]hotmail.com> wrote:
>
>> On Tue, 18 Apr 2006 00:47:07 GMT, "Charles \"Stretch\" Ledford"
>> <NstretchO[at]SPstretchphotographyAM.com> wrote:
>>
>> >Greetings, all. Long time no see.
>> >
>> >I have an iMac G5 c. Dec. 2004. A few minutes ago, I inserted a DVD,
>> >but it seems not to have mounted in the drive. The disk is just barely
>> >too far inside the machine to reach. It's not visible from the outside
>> >at all. I've gently tried to insert a second disk, hoping to push the
>> >first one all the way in, but it won't budge.
>> >
>> >I tried restarting the computer with the eject key depressed, and heard
>> >the drive trying to eject something, but, again, the disk didn't seem to
>> >move.
>> >
>> >Any ideas, short of reaching in there with a pair of tweezers and trying
>> >to pull the thing out?
>> >
>> >Thanks so much.
>>
>> At this point you're probably going to have to remove the drive and
>> open it up to get both disks out without screwing up something.
>
>My thoughts also, if the genii at the genius bar can't help... I've had
>the iMac opened up once, but only to check that the airport antenna was
>hooked up properly...
>
>Is taking apart that drive a DIY job for a rank amateur? (Again, just
>in case the genius bar can't help...)

I don't know about that particular drive but computer CD drives in
general are very easy to open up. Their covers are either simply press
fit or only use a couple of screws. I'd say its most likely that the
hardest part will be opening up the iMac's case.
You might look around on the web. These things happen from time to
time. Maybe someone has a DIY guide for just this occassion.




--
I am so old that I can remember when other people's
achievements were considered to be an inspiration,
rather than a grievance.

Thomas Sowell

Charles \Stretch\ Ledford
04-18-2006, 09:54 PM
In article <167a4254jn549lh5c52sgog7a4u1f48ipb[at]4ax.com>,
Mayor of R'lyeh <ev515o[at]hotmail.com> wrote:

>
> I don't know about that particular drive but computer CD drives in
> general are very easy to open up. Their covers are either simply press
> fit or only use a couple of screws. I'd say its most likely that the
> hardest part will be opening up the iMac's case.
> You might look around on the web. These things happen from time to
> time. Maybe someone has a DIY guide for just this occassion.

Actually, opening up this c. 2004 iMac is a breeze. I did it just a
couple of weeks ago.

I won't have to do so now, however. The genii at the Genius Bar did it
for me, removed both DVDs, and gave the 'puter a clean bill o' health.

3 cheers for the genii! :)

--
Charles "Stretch" Ledford
STRETCH PHOTOGRAPHY
"North America and the Entire World"
http://NOstretchSPAMphotography.com