Drag Macintosh HD/Users/<Your
User>/Library/Preferences/com.apple.internetconfig.plist and
com.microsoft.explorer.plist to the Desktop. Re-launch Internet Explorer
and see if it crashes. If it still does, move the Internet Preferences
files back. If it does not, you can trash the Internet Preferences files.

If that doesn't help, try moving the Macintosh HD/Users/<Your
User>/Library/Preferences/Explorer to the Desktop and see if that helps. If
so, drag the "Favorites.html" file into the new Explorer folder within the
Preferences folder, and delete the rest. If not, move the folder back.

If that doesn't help, try repairing permissions.
For OS 10.2.x:
Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
your hard disk, then click the First Aid tab. Click the button to "Repair
Disk Permissions".

Run Disk First Aid. Instructions on how to run it in OS X are located on
the Apple Knowledge Base.
<http://docs.info.apple.com/article.html?artnum=106214>

On 8/22/03 9:33 AM, in article BB6BA1FC.E718%vineetb[at]mac.com, "Vineet
Bhatia" <vineetb[at]mac.com> wrote:

> Here is the Internet Explorer crash log.
>
> Please help!!!
>
> - vineet
>
> **********
>
> Date/Time: 2003-08-22 10:21:27 -0400
> OS Version: 10.2.6 (Build 6L60)
> Host: {====Edited====}
>
> Command: Internet Explorer
> PID: 1136
>
> Exception: EXC_BAD_ACCESS (0x0001)
> Codes: KERN_INVALID_ADDRESS (0x0001) at 0x696d6573
>
> Thread 0 Crashed:
> #0 0x902344d4 in CloseResFileCommon
> #1 0x90234464 in CloseResFileCommon
> #2 0x00695ca8 in PrivateGetFirstValidDefaultCSSFont
> #3 0x00695ad0 in PrivateVerifyCSSFontMapPrefsForThisMachine
> #4 0x0069557c in PrefMgr_ReadCSSFontMapPrefs
> #5 0x0069578c in PrefMgr_GetNamedCSSEncodingPosition
> #6 0x006956e8 in PrefMgr_ReadNamedCSSEncoding
> #7 0x0029817c in 0x29817c
> #8 0x001fdb34 in 0x1fdb34
> #9 0x004ba340 in 0x4ba340
> #10 0x00482328 in 0x482328
> #11 0x001f1f1c in 0x1f1f1c
> #12 0x001f1db4 in 0x1f1db4
>
> PPC Thread State:
> srr0: 0x902344d4 srr1: 0x0200f030 vrsave: 0x00000000
> xer: 0x00000000 lr: 0x902344a0 ctr: 0x00000000 mq: 0x00000000
> r0: 0x0000009c r1: 0xbfffda40 r2: 0x90291aa0 r3: 0x696d6573
> r4: 0xbfffdac8 r5: 0xbfffda24 r6: 0xbfffda20 r7: 0x00000000
> r8: 0x00000000 r9: 0x00000017 r10: 0x0000009d r11: 0x0000000e
> r12: 0xa02234e0 r13: 0x007d4ae1 r14: 0x007d4ae8 r15: 0x00000009
> r16: 0x004dfc00 r17: 0x004dfc19 r18: 0x004dfc26 r19: 0x004dfc2b
> r20: 0x007d7fb4 r21: 0x007d4972 r22: 0x007d4b82 r23: 0x007d46dc
> r24: 0x45460000 r25: 0x007d5290 r26: 0x00003a98 r27: 0x01ffc708
> r28: 0x0000008d r29: 0x01ffc702 r30: 0x00000017 r31: 0x90234380
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

Hi Mickey,

Trashing the internetconfig.plist fixes the crash on launch.

But after a while IE crashes on its own and then won't launch again..

Trashing the internetconfig.plist file fixes it again only to repeat this
behavior????

- vineet

On 8/22/03 12:10 PM, in article BB6BAAAA.1A69F%mickey.stevens[at]mvps.org,
"Mickey Stevens" <mickey.stevens[at]mvps.org> wrote:

> Drag Macintosh HD/Users/<Your
> User>/Library/Preferences/com.apple.internetconfig.plist and
> com.microsoft.explorer.plist to the Desktop. Re-launch Internet Explorer
> and see if it crashes. If it still does, move the Internet Preferences
> files back. If it does not, you can trash the Internet Preferences files.
>
> If that doesn't help, try moving the Macintosh HD/Users/<Your
> User>/Library/Preferences/Explorer to the Desktop and see if that helps. If
> so, drag the "Favorites.html" file into the new Explorer folder within the
> Preferences folder, and delete the rest. If not, move the folder back.
>
> If that doesn't help, try repairing permissions.
> For OS 10.2.x:
> Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
> your hard disk, then click the First Aid tab. Click the button to "Repair
> Disk Permissions".
>
> Run Disk First Aid. Instructions on how to run it in OS X are located on
> the Apple Knowledge Base.
> <http://docs.info.apple.com/article.html?artnum=106214>
>
> On 8/22/03 9:33 AM, in article BB6BA1FC.E718%vineetb[at]mac.com, "Vineet
> Bhatia" <vineetb[at]mac.com> wrote:
>
>> Here is the Internet Explorer crash log.
>>
>> Please help!!!
>>
>> - vineet
>>
>> **********
>>
>> Date/Time: 2003-08-22 10:21:27 -0400
>> OS Version: 10.2.6 (Build 6L60)
>> Host: {====Edited====}
>>
>> Command: Internet Explorer
>> PID: 1136
>>
>> Exception: EXC_BAD_ACCESS (0x0001)
>> Codes: KERN_INVALID_ADDRESS (0x0001) at 0x696d6573
>>
>> Thread 0 Crashed:
>> #0 0x902344d4 in CloseResFileCommon
>> #1 0x90234464 in CloseResFileCommon
>> #2 0x00695ca8 in PrivateGetFirstValidDefaultCSSFont
>> #3 0x00695ad0 in PrivateVerifyCSSFontMapPrefsForThisMachine
>> #4 0x0069557c in PrefMgr_ReadCSSFontMapPrefs
>> #5 0x0069578c in PrefMgr_GetNamedCSSEncodingPosition
>> #6 0x006956e8 in PrefMgr_ReadNamedCSSEncoding
>> #7 0x0029817c in 0x29817c
>> #8 0x001fdb34 in 0x1fdb34
>> #9 0x004ba340 in 0x4ba340
>> #10 0x00482328 in 0x482328
>> #11 0x001f1f1c in 0x1f1f1c
>> #12 0x001f1db4 in 0x1f1db4
>>
>> PPC Thread State:
>> srr0: 0x902344d4 srr1: 0x0200f030 vrsave: 0x00000000
>> xer: 0x00000000 lr: 0x902344a0 ctr: 0x00000000 mq: 0x00000000
>> r0: 0x0000009c r1: 0xbfffda40 r2: 0x90291aa0 r3: 0x696d6573
>> r4: 0xbfffdac8 r5: 0xbfffda24 r6: 0xbfffda20 r7: 0x00000000
>> r8: 0x00000000 r9: 0x00000017 r10: 0x0000009d r11: 0x0000000e
>> r12: 0xa02234e0 r13: 0x007d4ae1 r14: 0x007d4ae8 r15: 0x00000009
>> r16: 0x004dfc00 r17: 0x004dfc19 r18: 0x004dfc26 r19: 0x004dfc2b
>> r20: 0x007d7fb4 r21: 0x007d4972 r22: 0x007d4b82 r23: 0x007d46dc
>> r24: 0x45460000 r25: 0x007d5290 r26: 0x00003a98 r27: 0x01ffc708
>> r28: 0x0000008d r29: 0x01ffc702 r30: 0x00000017 r31: 0x90234380
>>