View Full Version : Excel & Powerpoint Start Up Crash Workaround
Jonathan Jacobs
06-26-2003, 08:14 PM
Excel & Power Point were unexpectedly quitting whenever I tried to
launch them. I made several attempts to fix the problem (see previous
post for details), but it was to no avail... nothing i did seemed to
work. I was about to try a complete system reinstall until I found a
workaround by accident...
In my case, Word X and Entourage still lauched fine. So.. if you have
the same problems with Excel and/or Powerpoint then you might want to
try this...
Launch Word X. if the Project Gallery doesn't open then click the
menu item File --> Project Gallery. In the Project Gallery, under
"Blank Documents", choose "Excel Workbook" (you may have to scroll up)
and click "OK". For me, Excel opens fine this way, but if I simply
double-click the Excel icon in the Finder it crashes. This workaround
fixed a similar problem with Powerpoint.
Hope that helps for any MS developers trying to fix this bug.
Bernard Rey
06-26-2003, 08:25 PM
Jonathan Jacobs wrote :
> Excel & Power Point were unexpectedly quitting whenever I tried to
> launch them. I made several attempts to fix the problem (see previous
> post for details), but it was to no avail... nothing i did seemed to
> work. I was about to try a complete system reinstall until I found a
> workaround by accident...
>
> In my case, Word X and Entourage still lauched fine. So.. if you have
> the same problems with Excel and/or Powerpoint then you might want to
> try this...
>
> Launch Word X. if the Project Gallery doesn't open then click the
> menu item File --> Project Gallery. In the Project Gallery, under
> "Blank Documents", choose "Excel Workbook" (you may have to scroll up)
> and click "OK". For me, Excel opens fine this way, but if I simply
> double-click the Excel icon in the Finder it crashes. This workaround
> fixed a similar problem with Powerpoint.
To complete the workaround, open the Excel preferences. There in the
"General" tab, you'll find a checkbox asking to open the project gallery on
startup. Just uncheck it and things will work better.
I know it's still a workaround, but it seems to work...
--
Bernard Rey - Toulouse / France
MVP - Macintosh
=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=
06-26-2003, 08:57 PM
Bernard Rey <rey.b[at]mvps.org> wrote:
> To complete the workaround, open the Excel preferences. There in the
> "General" tab, you'll find a checkbox asking to open the project gallery on
> startup. Just uncheck it and things will work better.
>
>
> I know it's still a workaround, but it seems to work...
The weird thing is that I had this bug in early versions of Office but
the problem was supposed to have been fixed a long time ago. Are you
sure the version you have is up to date (10.1.2/10.1.3)??
Corentin
--
- Mac MVP (Francophone) -
http://support.microsoft.com/default.aspx?ln=FR&scid=fh;FR;mvp
http://www.microsoft.com/FRANCE/Support/home/Newsgroup.Asp
Hamodi
07-05-2003, 12:02 PM
I have the exact same problem. Another workaround was to double click on an
Excel or PowerPoint document, both applications will launch and work
properly. I'm seeing this problem on multiple Macs. I'm not sure when it
started happening, the last update I made was Quicktime 6.3.
On 06/26/03 11:14 PM, in article
e7a70982.0306261114.49c793ce[at]posting.google.com, "Jonathan Jacobs"
<jacobsjo[at]wam.umd.edu> wrote:
> Excel & Power Point were unexpectedly quitting whenever I tried to
> launch them. I made several attempts to fix the problem (see previous
> post for details), but it was to no avail... nothing i did seemed to
> work. I was about to try a complete system reinstall until I found a
> workaround by accident...
>
> In my case, Word X and Entourage still lauched fine. So.. if you have
> the same problems with Excel and/or Powerpoint then you might want to
> try this...
>
> Launch Word X. if the Project Gallery doesn't open then click the
> menu item File --> Project Gallery. In the Project Gallery, under
> "Blank Documents", choose "Excel Workbook" (you may have to scroll up)
> and click "OK". For me, Excel opens fine this way, but if I simply
> double-click the Excel icon in the Finder it crashes. This workaround
> fixed a similar problem with Powerpoint.
>
> Hope that helps for any MS developers trying to fix this bug.
Jim Gordon
07-05-2003, 04:59 PM
Hi
It's important to run Disk Utilty's First Aid - Repair Permissions after you
install something large, such as QuickTime updates. Have you done that?
-Jim Gordon
Mac MVP
All responses should be made to this newsgroup within the same thread.
Thanks.
About Microsoft MVPs:
http://www.mvps.org/
Search for help with the free Google search Excel add-in:
<http://www.rondebruin.nl/Google.htm>
----------
In article <BB2C98FA.D105%hamodi[at]mac.com>, Hamodi <hamodi[at]mac.com> wrote:
>
> I have the exact same problem. Another workaround was to double click on an
> Excel or PowerPoint document, both applications will launch and work
> properly. I'm seeing this problem on multiple Macs. I'm not sure when it
> started happening, the last update I made was Quicktime 6.3.
>
>
>
>
>
> On 06/26/03 11:14 PM, in article
> e7a70982.0306261114.49c793ce[at]posting.google.com, "Jonathan Jacobs"
> <jacobsjo[at]wam.umd.edu> wrote:
>
>> Excel & Power Point were unexpectedly quitting whenever I tried to
>> launch them. I made several attempts to fix the problem (see previous
>> post for details), but it was to no avail... nothing i did seemed to
>> work. I was about to try a complete system reinstall until I found a
>> workaround by accident...
>>
>> In my case, Word X and Entourage still lauched fine. So.. if you have
>> the same problems with Excel and/or Powerpoint then you might want to
>> try this...
>>
>> Launch Word X. if the Project Gallery doesn't open then click the
>> menu item File --> Project Gallery. In the Project Gallery, under
>> "Blank Documents", choose "Excel Workbook" (you may have to scroll up)
>> and click "OK". For me, Excel opens fine this way, but if I simply
>> double-click the Excel icon in the Finder it crashes. This workaround
>> fixed a similar problem with Powerpoint.
>>
>> Hope that helps for any MS developers trying to fix this bug.
>