View Full Version : Re: Red X for Pasted Pictures Viewed on PC


Bo Underwood
09-11-2003, 06:02 PM
My clients seeem to replicate it every time; I think you probably have
up-to-date stuff on your computer and no one else does. There is
something missing in some people's Windows Power Point software,
and it seems to be with regard to complex images, either those that are
set with some transparency, those that have vector data, or those that
are just big. Today I used Graphic Converter to change the offending
images in a ppt into simple jpegs at about 120dpi resolution. Sent the
revised file to client and he could read them. Bottom line: if you want
someone else to be able to see everything in your Powerpoint file, use
simple bitmapped images. Or use Acrobat. I just got back from
buying a standard version of Acrobat.

Someone else said it, and you might want to listen: either fix your
product or we will find an alternative.
>-----Original Message-----
>Hi
>
>Someday someone who has this problem will post enough
information so that it
>could be duplicated. I hope you don't mind if I sound frustrated, but
I've
>spent quite a bit of time trying to duplicate this problem without any
>success.
>
>What version of PowerPoint is being used on the Mac? What version of
Mac OS?
>Were the presentations made from scratch in this version or in some
other
>version? What updates, if any, were applied to PowerPoint before the
>presentations were made? What version of PowerPoint on Windows is
being used
>to open the presentations? What updates were applied to the
Windows version
>of PowerPoint? What version of Windows? How much RAM is on both
computers
>(a red X can be an indication of insufficient RAM along the way). Does
the
>same document open OK on other Macs? Other Windows Machines?
>
>I've been so frustrated trying to get these details from anyone
reporting
>red-x problems I'm ready to conclude this is a figment of someone's
>imagination! Without valid, accurate information, there is no way to
even
>verify the problem exists, much less try to fix it.
>
>-Jim Gordon
>Mac MVP
>
>All responses should be made to this newsgroup within the same
thread.
>Thanks.
>
>About Microsoft MVPs:
>http://www.mvps.org/
>
>Search for help with the free Google search Excel add-in:
><http://www.rondebruin.nl/Google.htm>
>
>----------
>In article <1a2cbb54.0309020751.620a9f31[at]posting.google.com>,
>bgaspers[at]objectiveinsights.com (Brett Gaspers) wrote:
>
>
>>
>> We copy over Excel charts as pictures into PowerPoint. When
viewing
>> these Mac PowerPoint files on a PC, about half of the pictures show
up
>> as red X's. This is an extremely annoying problem, since when we
are
>> on the road and have to send a PowerPoint presentation to a client,
we
>> must preview it first under Virtual PC.
>>
>> This is aggravating, because there is no rhyme or reason as to
which
>> pictures copy over fine and which don't. I also seem to recall that
>> this method had a much higher success rate, so I don't know if all
the
>> Office updates are increasing the severity of the problem.
>>
>> If we can't find a solution to this problem, we'll start using PDFs
>> more to distribute presentations. At that point, we aren't really
>> bound to PowerPoint any more. Hello, Microsoft? Want to keep
>> customers? Fix this problem!
>.
>

Steve Rindsberg, PPTMVP
09-11-2003, 08:05 PM
> Someone else said it, and you might want to listen: either fix your
> product or we will find an alternative.

MS is listening, particularly re the Red-x problem. The thing is, they
don't listen here. We're just users helping one another. It'd be good for
all concerned if you could report this to MS. I don't have the latest
office for Mac but I understand that there's a way of doing this via the
Help menu.

Jim? Mickey? Got some boilerplate for the how-to?

Mickey Stevens
09-13-2003, 03:00 AM
On 9/11/03 2:05 PM, in article eY#NpgJeDHA.3428[at]tk2msftngp13.phx.gbl, "Steve
Rindsberg, PPTMVP" <abuse[at]localhost.com> wrote:

>> Someone else said it, and you might want to listen: either fix your
>> product or we will find an alternative.
>
> MS is listening, particularly re the Red-x problem. The thing is, they
> don't listen here. We're just users helping one another. It'd be good for
> all concerned if you could report this to MS. I don't have the latest
> office for Mac but I understand that there's a way of doing this via the
> Help menu.
>
> Jim? Mickey? Got some boilerplate for the how-to?

Haven't you checked PPTFAQ.com?
<http://www.rdpslides.com/pptfaq/FAQ00422.htm>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

Steve Rindsberg, PPTMVP
09-13-2003, 03:34 PM
> > Jim? Mickey? Got some boilerplate for the how-to?
>
> Haven't you checked PPTFAQ.com?
> <http://www.rdpslides.com/pptfaq/FAQ00422.htm>
>

Cool. Now I've got a redFace to go with the redX. ;-)

Dennis Mateik
09-15-2003, 04:35 PM
I will start sending my comments to Microsoft, but I've already heard
about Digital Rights Management and how it will not be available on
any other platform but Windows 2003. This raises doubts in my mind
about why Microsoft would respond to any non-Windows 2003 issues when
we will all be expected to upgrade to it in order to 'share'
documents. My search for alternatives would need to begin today,
except my government has decided to standardize on this proprietary
format. That puts a Big Red X on any other platform!