I am on G4 with OS 10.1.5 and Office X. A co-worker with OS 9.1 and
Office 2001 and I work on PowerPoint presentations together and they
are mailed mailed back and forth between us. Recently when I open a
ppt file that he has emailed to me, it crashes and says that
PowerPoint has quit unexpectedly. Or that the file may be corrupt.
This usually happens when I try to print or save the file. this only
happens with a few files, others have been fine.

A friend suggested that we upgrade my co-worker's computer to OS X and
his Office suite to X as well. We did this and now not only am I not
able to keep a file open on my machine, but he is experienceing the
same problem with his.

I have put an incredible amount of effort in to this particular
document, and now I am very worried about the status of this file.

Can anyone help?
Thanks.

First try applying the latest Office updates. For Office X, download and
install the latest Office X updates, which are 10.1.2 and 10.1.4 (10.1.3 is
unnecessary). They¹re available from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

If this is occurring with all files all the time, try the suggestions here:
<http://www.rdpslides.com/pptfaq/FAQ00395.htm>

If this is only occurring with a few presentations, it is possible those
presentations are corrupt. Try the tips here:
<http://www.rdpslides.com/pptfaq/FAQ00423.htm>

On 8/12/03 12:52 PM, in article
c25588d3.0308120952.23240ff4[at]posting.google.com, "Jasmine"
<jtanasy[at]magnetinc.net> wrote:

> I am on G4 with OS 10.1.5 and Office X. A co-worker with OS 9.1 and
> Office 2001 and I work on PowerPoint presentations together and they
> are mailed mailed back and forth between us. Recently when I open a
> ppt file that he has emailed to me, it crashes and says that
> PowerPoint has quit unexpectedly. Or that the file may be corrupt.
> This usually happens when I try to print or save the file. this only
> happens with a few files, others have been fine.
>
> A friend suggested that we upgrade my co-worker's computer to OS X and
> his Office suite to X as well. We did this and now not only am I not
> able to keep a file open on my machine, but he is experienceing the
> same problem with his.
>
> I have put an incredible amount of effort in to this particular
> document, and now I am very worried about the status of this file.
>
> Can anyone help?
> Thanks.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>