View Full Version : Re: Powerpoint crashes when closing files


Mickey Stevens
07-28-2003, 08:59 PM
Try the suggestions at the PowerPoint FAQ.
<http://www.rdpslides.com/pptfaq/FAQ00395.htm>

On 7/28/03 11:34 AM, in article 0a2801c35526$28eaf1b0$a601280a[at]phx.gbl,
"Pete Hollings" <peteandjill[at]hotmail.com> wrote:

> I am using Office X on a G4 Powerbook running OS10.2.6.
> Whenever I make changes to a file in Powerpoint and close
> the file without separately saving the file first
> Powerpoint quits. If I save the file then close it it
> generally works. I also occassionally experience random
> crashes when using Powerpoint X.
>
> The crash log gives me the following message
>
> Command: Microsoft PowerPoint
> PID: 608
>
> Exception: EXC_BAD_ACCESS (0x0001)
> Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000008
>
> Having looked around the newgroups I've tried a number of
> things including deleting the .plist files, the settings 10
> file and the temp file. I have also updated to 10.1.3. None
> of the above seem to have fixed the problem. I have
> performed a cleaned install of Office X and even erased my
> hard drive and reinstalled as the result of an unrelated
> problem.
>
> Has anyone got any other suggestions as to what the problem
> might be?
>
> Thanks
>
> Pete

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

Pete Hollings
08-07-2003, 06:19 PM
Thanks Mickey

I tried this but it did not resolve the problem

Pete


>-----Original Message-----
>Try the suggestions at the PowerPoint FAQ.
><http://www.rdpslides.com/pptfaq/FAQ00395.htm>
>
>