Hi Amy:

Your Tools Menu has got munged. Go into Tools>Customise, choose the Tools
menu and click RESET.

Cheers

This responds to microsoft.public.mac.office.word on 7 Jul 2003 15:01:21
-0700, akunce[at]neb.rr.com (Amy):

> but now appears under View>Toolbars>Customize.
> I can still access it, so no biggie, but why did it do this?
> I'm running Word 98 on Mac G4, OS 9.2, 512 MBs RAM.
> I just did a low level format of my hard drive and re-installed
> everything two weeks ago. This little quirk did not appear until
> today.
> I have tons of customized settings, macros, autotext, shortcuts, etc.
> I was able to preserve them all after the reformat.
> Any ideas why this is happening?Thanks,
> Amy

Please post all comments to the newsgroup to maintain the thread.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:john[at]mcghie-information.com.au

Hi John,
The problem is, there is no reset button for the Tools menu.
I can go to View>Toolbars>Customize to bring up Customize. From there
I have a reset button for the toolbars, but no reset button under the
Commands tab, (and the Commands is where I find things like the View
and Tools menus). I've tried to reset all my toolbars, no luck. I
also can't add commands to existing toolbars, I have to create a new
custom toolbar if I want to add to it.
Maybe I should just bite the bullet and throw away my preferences, eh?
Thanks,
Amy

"John McGhie [MVP - Word]" <john[at]mcghie-information.com.au> wrote in message news:<3ddkgvkon8rbkchqhlmul3da8b9v6je7i0[at]4ax.com>...
> Hi Amy:
>
> Your Tools Menu has got munged. Go into Tools>Customise, choose the Tools
> menu and click RESET.
>
> Cheers
>
>

Hi Amy,

If you selected Menu Bar (on the Toolbars tab) and clicked Reset, then you
did it correctly. If that didn't fix the problem then, yes, you will have
to test your preferences. You don't have to trash them, however,
until/unless they prove to be the culprit.

With Word closed, *rename* your Word Settings (8) file and then reopen Word
to force it to create a new Settings file. If that fixes the problem, then
you will have to trash the old file. If you've changed a lot of
preferences, just take screen shots of all the preference panes before
starting this procedure in order to make it easier to reset them later.

I think that will do it, but if not, try renaming your Normal template (same
type of procedure). If you have customizations in Normal that you don't
want to lose, you can copy them from the old Normal to the new Normal using
Organizer.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>



On 7/8/03 7:31 AM, in article
fadd11d1.0307080631.5ff4e5e6[at]posting.google.com, "Amy" <akunce[at]neb.rr.com>
wrote:

> Hi John,
> The problem is, there is no reset button for the Tools menu.
> I can go to View>Toolbars>Customize to bring up Customize. From there
> I have a reset button for the toolbars, but no reset button under the
> Commands tab, (and the Commands is where I find things like the View
> and Tools menus). I've tried to reset all my toolbars, no luck. I
> also can't add commands to existing toolbars, I have to create a new
> custom toolbar if I want to add to it.
> Maybe I should just bite the bullet and throw away my preferences, eh?
> Thanks,
> Amy
>
> "John McGhie [MVP - Word]" <john[at]mcghie-information.com.au> wrote in message
> news:<3ddkgvkon8rbkchqhlmul3da8b9v6je7i0[at]4ax.com>...
>> Hi Amy:
>>
>> Your Tools Menu has got munged. Go into Tools>Customise, choose the Tools
>> menu and click RESET.
>>
>> Cheers
>>
>>

Thank you Beth!
That worked.
(My problem is, I have just enough knowledge of Word to be dangerous) :-)

Beth Rosengard <bethrosengard[at]earthlink.net> wrote in message news:<BB304888.26957%bethrosengard[at]earthlink.net>...
> Hi Amy,
>
> If you selected Menu Bar (on the Toolbars tab) and clicked Reset, then you
> did it correctly. If that didn't fix the problem then, yes, you will have
> to test your preferences. You don't have to trash them, however,
> until/unless they prove to be the culprit.
>
> With Word closed, *rename* your Word Settings (8) file and then reopen Word
> to force it to create a new Settings file. If that fixes the problem, then
> you will have to trash the old file. If you've changed a lot of
> preferences, just take screen shots of all the preference panes before
> starting this procedure in order to make it easier to reset them later.
>
> I think that will do it, but if not, try renaming your Normal template (same
> type of procedure). If you have customizations in Normal that you don't
> want to lose, you can copy them from the old Normal to the new Normal using
> Organizer.
>
> Hope this helps.
>
> --
> Beth Rosengard
> Mac MVP
>
> Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html>
> Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
>