I have run the Office X 10.1.2 and Office X 10.1.4 updaters and
received an acknowledgment that the upgarde has been successful.
However About Word (and all the other Office modules) still states
that the current version is Service Release 1. Why is this so? Do I
have to reinstall Office and then run the updaters?

OK but I have the same result. The version installed shows 10.1.1 not 10.1.4.

Diane Ross <dross[at]mvps.org> wrote in message news:<BB6933D5.5BAC3%dross[at]mvps.org>...
> On 8/19/03 10:15 PM, in article
> c630b48c.0308192115.99a7875[at]posting.google.com, "Maurie"
> <maurie[at]teleres.com.au> wrote:
>
> > I have run the Office X 10.1.2 and Office X 10.1.4 updaters and
> > received an acknowledgment that the upgarde has been successful.
> > However About Word (and all the other Office modules) still states
> > that the current version is Service Release 1. Why is this so? Do I
> > have to reinstall Office and then run the updaters?
>
> Check the Version page for how to check for a successful update.
>
> Version Info for Entourage <http://www.entourage.mvps.org/version.html>

If clicking on any of the apps IN THE FINDER displays 10.1.1, then the
second update to 10.1.4 was not successful. Run it again and see if it takes
this time. Entourage, Word, Excel and PPT should all show 10.1.4. (Whereas
after a successful 10.1.2 update, Entourage and Word show 10.1.1, and Excel
and PPT show 10.1.0.) You just need to do the second update again.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.



> From: maurie[at]teleres.com.au (Maurie)
> Organization: http://groups.google.com/
> Newsgroups: microsoft.public.mac.office
> Date: 21 Aug 2003 18:28:24 -0700
> Subject: Re: Installing latest versions of Office
>
> OK but I have the same result. The version installed shows 10.1.1 not 10.1.4.
>
> Diane Ross <dross[at]mvps.org> wrote in message
> news:<BB6933D5.5BAC3%dross[at]mvps.org>...
>> On 8/19/03 10:15 PM, in article
>> c630b48c.0308192115.99a7875[at]posting.google.com, "Maurie"
>> <maurie[at]teleres.com.au> wrote:
>>
>>> I have run the Office X 10.1.2 and Office X 10.1.4 updaters and
>>> received an acknowledgment that the upgarde has been successful.
>>> However About Word (and all the other Office modules) still states
>>> that the current version is Service Release 1. Why is this so? Do I
>>> have to reinstall Office and then run the updaters?
>>
>> Check the Version page for how to check for a successful update.
>>
>> Version Info for Entourage <http://www.entourage.mvps.org/version.html>

On 8/23/03 5:03 PM, in article BB6D4EF1.11F89%berkowit[at]silcom.com, "Paul
Berkowitz" <berkowit[at]silcom.com> wrote:

> If clicking on any of the apps IN THE FINDER displays 10.1.1, then the
> second update to 10.1.4 was not successful. Run it again and see if it takes
> this time. Entourage, Word, Excel and PPT should all show 10.1.4. (Whereas
> after a successful 10.1.2 update, Entourage and Word show 10.1.1, and Excel
> and PPT show 10.1.0.) You just need to do the second update again.

If you continue to have problems, use Remove Office then install from the
CD, update to 10.1.2 then 10.1.4.

More details can be found here:

<http://www.entourage.mvps.org/help/install.html>
--
Diane Ross
MVP Entourage (MVPs are volunteers)
Entourage Help Page
<http://www.entourage.mvps.org/>