View Full Version : Office Apps Quitting


JDN
08-19-2003, 09:02 PM
Every time I open Excel X or PPoint X, they unexpectedly
quit. I don't think that it is a corrupted font problem
because Word works fine. Here's the strange part: If I
open a spreadsheet directly everything works fine, but if I
click on the Excel icon in the Dock or directly in the
office folder it won't work. I'm running OS 10.2.6 and
Office 10.1.3

Mickey Stevens
08-20-2003, 12:23 AM
One other thing you can try: open PowerPoint X using a document, and then
go to PowerPoint -> Preferences. Under the "View" tab in the "Show"
section, uncheck "Project Gallery at Startup". Quit and re-launch
PowerPoint and see if it helps. If it does, repeat for Excel.

You should still download and install the Office X 10.1.4 update.

On 8/19/03 5:52 PM, in article BB681447.1A2C4%mickey.stevens[at]mvps.org,
"Mickey Stevens" <mickey.stevens[at]mvps.org> wrote:

> Download and install the 10.1.4 update It's free from Microsoft:
> <http://www.microsoft.com/mac/downloads.aspx#OfficeX>
>
> Try repairing permissions. For OS 10.2.x:
> Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
> your hard disk, then click the First Aid tab. Click the button to "Repair
> Disk Permissions".
>
> Run Disk First Aid. Instructions on how to run it in OS X are located on
> the Apple Knowledge Base.
> <http://docs.info.apple.com/article.html?artnum=106214>
>
> Try deleting corrupt preference files:
> ~/Library/Preferences/com.microsoft.PowerPoint.plist
> ~/Library/Preferences/com.microsoft.Excel.plist
> ~/Library/Preferences/Microsoft/PowerPoint Settings (10)
> ~/Library/Preferences/Microsoft/PowerPoint Temp
> ~/Library/Preferences/Microsoft/Excel Settings (10)
> ~/Library/Preferences/Microsoft/Microsoft Office Settings (10)
> ~/Library/Preferences/Microsoft/Carbon Registration Database
>
> If that doesnąt help, remove and re-install Office X. Insert the Office X
> CD, then open the Value Pack. Click the Value Pack Installer. Check
> "Remove Office", then install . Run the "Remove Office " utility. When
> done, re-install Office X from the CD. Then apply the 10.1.2 and 10.1.4
> updates, which can be found here:
> <http://www.microsoft.com/mac/downloads.aspx#OfficeX>
>
> On 8/19/03 3:02 PM, in article 048101c3668c$e3532f00$a301280a[at]phx.gbl, "JDN"
> <nordins[at]charter.net> wrote:
>
>> Every time I open Excel X or PPoint X, they unexpectedly
>> quit. I don't think that it is a corrupted font problem
>> because Word works fine. Here's the strange part: If I
>> open a spreadsheet directly everything works fine, but if I
>> click on the Excel icon in the Dock or directly in the
>> office folder it won't work. I'm running OS 10.2.6 and
>> Office 10.1.3

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>