Mari Griffioen
07-17-2003, 02:27 PM
Any other ideas?
I have this same problem. I installed the wrong Word X CD on a Mac. I now
have the proper Volume License CD and cannot install it properly....the old
registration & product Id always shows up.
I have deleted the hidden officepid file
I deleted the users/username/library/preferences/microsfot/office settings
(10) file
I used the remove office tool
I reinstalled using the Volume license CD.
9 times out of 10 time trying, I was never prompted for the CD key. It
would ask for name & company information & then pull up a screen that says
"your product id is xxxxx" and xxxxx is the old copy of Word X.
One time out of the 10 tries, I was prompted to put in the CD key again.
Unfortunately - the Volume License CD I have has a note that says "..the
user will be asked to enter a CD Key in the "Personal Information and CD Key
screen". Please ignore the request to enter a CD Key as this is not
required for Volume Licensing media" This one time when I actually had a
chance to enter the CD key again, I tried to bypass according to the note by
not entering any CD key but the installation wouldn't continue without it.
I am not trying to get around licensing. I ordered media for Word X and two
additional (paper) licenses. The media I ordered was regular single-user
Word X. Little did I know that I should have ordered volume media. I
installed Word X using the Single-user media CD on three machines -- what
I'm legally entitled to. But those three machines can't run the software at
the same time - if you open a second copy, it says someone has the same copy
open.
How can I completely wipe all references to the old Word off the mac????
thanks for any & all help.
"ruyi" <xieruyi[at]hotmail.com> wrote in message
news:eBBeg5y4CHA.2400[at]TK2MSFTNGP09.phx.gbl...
> additionally, you may want to use the Remove Office tool under the value
> pack folder in Office X CD
>
> This can help us completely remove Office from the system.
>
> -ruyi from Shanghai
>
>
> "Lou Schwing" <lou[at]sound-advice.com> wrote in message
> news:d2940a37.0303041133.df9c6fb[at]posting.google.com...
> > I've had a copy of Office X (an upgrade version) for a while now. I
> > bought a new laptop with a new copy of Office X. But, I couldn't find
> > the software in all the packaging and I needed to run a presentation
> > over the weekend. I found it today, and I'd like to "uninstall" the
> > old Office on the Laptop and put in the new software and registration
> > number so I can run them simultaneously.
> >
> > But I can't seem to wipe out the old registration numbers. I deleted
> > the Office Folder, and put in the new one, but obviously the
> > registration info is somewhere else.
> >
> > Anyone know how to do this?
> >
> > Thanks,
> >
> > Lou
>
>
I have this same problem. I installed the wrong Word X CD on a Mac. I now
have the proper Volume License CD and cannot install it properly....the old
registration & product Id always shows up.
I have deleted the hidden officepid file
I deleted the users/username/library/preferences/microsfot/office settings
(10) file
I used the remove office tool
I reinstalled using the Volume license CD.
9 times out of 10 time trying, I was never prompted for the CD key. It
would ask for name & company information & then pull up a screen that says
"your product id is xxxxx" and xxxxx is the old copy of Word X.
One time out of the 10 tries, I was prompted to put in the CD key again.
Unfortunately - the Volume License CD I have has a note that says "..the
user will be asked to enter a CD Key in the "Personal Information and CD Key
screen". Please ignore the request to enter a CD Key as this is not
required for Volume Licensing media" This one time when I actually had a
chance to enter the CD key again, I tried to bypass according to the note by
not entering any CD key but the installation wouldn't continue without it.
I am not trying to get around licensing. I ordered media for Word X and two
additional (paper) licenses. The media I ordered was regular single-user
Word X. Little did I know that I should have ordered volume media. I
installed Word X using the Single-user media CD on three machines -- what
I'm legally entitled to. But those three machines can't run the software at
the same time - if you open a second copy, it says someone has the same copy
open.
How can I completely wipe all references to the old Word off the mac????
thanks for any & all help.
"ruyi" <xieruyi[at]hotmail.com> wrote in message
news:eBBeg5y4CHA.2400[at]TK2MSFTNGP09.phx.gbl...
> additionally, you may want to use the Remove Office tool under the value
> pack folder in Office X CD
>
> This can help us completely remove Office from the system.
>
> -ruyi from Shanghai
>
>
> "Lou Schwing" <lou[at]sound-advice.com> wrote in message
> news:d2940a37.0303041133.df9c6fb[at]posting.google.com...
> > I've had a copy of Office X (an upgrade version) for a while now. I
> > bought a new laptop with a new copy of Office X. But, I couldn't find
> > the software in all the packaging and I needed to run a presentation
> > over the weekend. I found it today, and I'd like to "uninstall" the
> > old Office on the Laptop and put in the new software and registration
> > number so I can run them simultaneously.
> >
> > But I can't seem to wipe out the old registration numbers. I deleted
> > the Office Folder, and put in the new one, but obviously the
> > registration info is somewhere else.
> >
> > Anyone know how to do this?
> >
> > Thanks,
> >
> > Lou
>
>