I'm running a small network and upgraded all the users to OS.X and
office v.X (from OS.9 and office 98). However, in only on of the
computers on the network I get an error message saying that I exceeded
the number of licences although I used different license keys.
Microsoft Knowledge Base Article - 331935 (exactly my problem)
recommends installing an update but the problem was not resolved even
after the update installation.
Can anyone please help, any idea will be highly appreciated. I spent
too many hours trying to resolve the issue with no success. Thanks.

Make sure you've applied the latest updates to each machine. Download and
install the Office X 10.1.2 update, free from Microsoft.
<http://www.microsoft.com/mac/DOWNLOAD/OFFICEX/OfficeX_1012.asp>

On 7/9/03 9:46 PM, in article
39784e1.0307091846.18474e33[at]posting.google.com, "Zarki" <tzahi[at]baron.com.au>
wrote:

> I'm running a small network and upgraded all the users to OS.X and
> office v.X (from OS.9 and office 98). However, in only on of the
> computers on the network I get an error message saying that I exceeded
> the number of licences although I used different license keys.
> Microsoft Knowledge Base Article - 331935 (exactly my problem)
> recommends installing an update but the problem was not resolved even
> after the update installation.
> Can anyone please help, any idea will be highly appreciated. I spent
> too many hours trying to resolve the issue with no success. Thanks.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

Yes, Microsoft changed the link structure at Mactopia so many of the old
links no longer work. You should be able to locate the 10.1.2 update from
this page:
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

On 7/21/03 1:49 PM, in article
a9bf868d.0307211049.21d34cb3[at]posting.google.com, "davejavu"
<davidewright[at]hotmail.com> wrote:

> The link you provided for the Office X update is 404. Our office is
> having the same problem - we bought multiple copies of the upgrade,
> but when installing are not prompted for the serial number. The
> applications install, then terminate because one copy somewhere on the
> network is already installed - the opportunity to punch in the valid
> serial numbers never appears!
>
> Mickey Stevens <mickey.stevens[at]mvps.org> wrote in message
> news:<BB336107.167D2%mickey.stevens[at]mvps.org>...
>> Make sure you've applied the latest updates to each machine. Download and
>> install the Office X 10.1.2 update, free from Microsoft.
>> <http://www.microsoft.com/mac/DOWNLOAD/OFFICEX/OfficeX_1012.asp>
>>
>> On 7/9/03 9:46 PM, in article
>> 39784e1.0307091846.18474e33[at]posting.google.com, "Zarki" <tzahi[at]baron.com.au>
>> wrote:
>>
>>> I'm running a small network and upgraded all the users to OS.X and
>>> office v.X (from OS.9 and office 98). However, in only on of the
>>> computers on the network I get an error message saying that I exceeded
>>> the number of licences although I used different license keys.
>>> Microsoft Knowledge Base Article - 331935 (exactly my problem)
>>> recommends installing an update but the problem was not resolved even
>>> after the update installation.
>>> Can anyone please help, any idea will be highly appreciated. I spent
>>> too many hours trying to resolve the issue with no success. Thanks.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

davejavu <davidewright[at]hotmail.com> wrote:

Hi David,

> The link you provided for the Office X update is 404. Our office is
> having the same problem - we bought multiple copies of the upgrade,
> but when installing are not prompted for the serial number. The
> applications install, then terminate because one copy somewhere on the
> network is already installed - the opportunity to punch in the valid
> serial numbers never appears!

Yeah, MacTopia has just been updated :-))
The new link for the 10.1.2 update is:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/D
OWNLOAD/OFFICEX/OfficeX_1012.xml&secid=5&ssid=11&flgnosysreq=True

and if you also need 10.1.3, you'll find it here:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/D
OWNLOAD/OFFICEX/OfficeX_1013.xml&secid=5&ssid=13&flgnosysreq=True


Corentin

PS: watch out for the carriage returns in the post, you can get all
updates through:
http://www.microsoft.com/mac/downloads.aspx

--
- Mac MVP (Francophone) -

http://support.microsoft.com/default.aspx?ln=FR&scid=fh;FR;mvp
http://www.microsoft.com/FRANCE/Support/home/Newsgroup.Asp