Hello!

When I have the EndNote 5 CWYW Document, and the End Note5 CWYW commands
document in the Word Startup-Folder, Word doesn't start up. When I try
opening a document, Word freezes before the document is opened and the only
option is to force quit Word.

With the EndNote Add-In, Word opens and also the document is opened, but the
EndNote-commands don't work. Either Word freezes, when a command is
selected, or I get an error message:
e.g.
Command "Go to Endnote" --> Word freezes, Force Quit
Going to EndNote after that brings the following message: "The application
"EndNote5" has unexpectedly quit, because of type 2 error occured.
You should save your work in other open applications and restart the
computer."

Do you have any idea, what I could do, so that word will work with EndNote.
I reinstalled EndNote and the Update 5.0.2, but the problem stayed the same.
This is of course on Mac OS 9.

I also tried deleting the Word Settings File from the Preferences folder.
After doing this, I could insert a citation (with the Add-In in the
Word Startup Folder), but it takes ages for 1 citation.

I appreciate any help, Ann

In article <BC4E93E1.137B%wurth[at]imp.univie.ac.at>,
Herlind Wurth <wurth[at]imp.univie.ac.at> wrote:

> Hello!
>
> When I have the EndNote 5 CWYW Document, and the End Note5 CWYW commands
> document in the Word Startup-Folder, Word doesn't start up. When I try
> opening a document, Word freezes before the document is opened and the only
> option is to force quit Word.
>
> With the EndNote Add-In, Word opens and also the document is opened, but the
> EndNote-commands don't work. Either Word freezes, when a command is
> selected, or I get an error message:
> e.g.
> Command "Go to Endnote" --> Word freezes, Force Quit
> Going to EndNote after that brings the following message: "The application
> "EndNote5" has unexpectedly quit, because of type 2 error occured.
> You should save your work in other open applications and restart the
> computer."
>
> Do you have any idea, what I could do, so that word will work with EndNote.
> I reinstalled EndNote and the Update 5.0.2, but the problem stayed the same.
> This is of course on Mac OS 9.
>
> I also tried deleting the Word Settings File from the Preferences folder.
> After doing this, I could insert a citation (with the Add-In in the
> Word Startup Folder), but it takes ages for 1 citation.
>
> I appreciate any help, Ann
>

Word has a number of settings files that can get corrupted. In my
experience one of the best to try deleting is the "Office Registration
Cache" (at least that is what it is called in Office X...I think it is
similar under earlier versions, at least it had "Registration" in the
name I recall). You can also try moving all of the office preference
files out of Preferences...usually these are in a folder called
"Microsoft" in your preferences folder....again at least with Office X,
but maybe they are scattered through the preferences folder with earlier
versions.

Office X seems to also have problems with the CWYW plugins, even with
EndNote 6. Alas.

--
James Meiss
<http://amath.colorado.edu/faculty/jdm>